About me

From Pixels to People: A Designer's Journey into Care

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My career began in Product Design, where I spent years perfecting user experiences, conducting research, and solving complex problems through design thinking. But something was missing—I wanted to see the real-world impact of human-centered design beyond screens.

My Unique Perspective

This cross-sector experience has revealed that care work and design work share the same DNA—both are fundamentally about understanding people and creating better experiences for them. Every interaction is a touchpoint, every support plan is a user journey, and every outcome is a measure of design success.

When I’m not behind the screen, you’ll usually find me running the streets of Sydney. I also enjoy exploring new places, reading books, and learning motion design.

Bookshelf

CURRENTLY

Atomic Habits

James Clear

The Moonstone

Wilkie Collins

A Runners High

Dean Karnazes

RECENTLY ENJOYED

Hooked: How to Build Habit-Forming Products

Nir Eyal

Articulating Design Decisions

Tom Greever

Die with Zero

Bill Perkins

Design Philosophy

Design Philosophy

Design Philosophy

Good design is invisible—it just works. Good support is the same. My design philosophy centers on invisibility and integration. The best design disappears into the background, allowing people to focus on living rather than navigating systems. I believe design's highest purpose is creating seamless bridges between fragmented services, so people experience care as one cohesive journey.

  • 4+ /

    years of experience

  • 6K average users /

    across multiple platforms

  • 7 /

    satisfied clients

  • 7 /

    projects finished

Available for work

Let's chat!

I’m available for new projects and collaborations

You can also find me here

cindy.chan

Copyright ©

  • 4+ /

    years of experience

  • 6K average users /

    across multiple platforms

  • 7 /

    satisfied clients

  • 7 /

    projects finished

Available for work

Let's chat!

I’m available for new projects and collaborations

You can also find me here

cindy.chan

Copyright ©

  • 4+ /

    years of experience

  • 6K average users /

    across multiple platforms

  • 7 /

    satisfied clients

  • 7 /

    projects finished

Available for work

Let's chat!

I’m available for new projects and collaborations

You can also find me here

cindy.chan

Copyright ©