Available for work
Hi! I'm
Cindy Chan
Cindy Chan
a
Designing for Impact, Beyond the Interface
I believe the most meaningful design happens when we move beyond interfaces to transform lives.
Currently freelancing at FutureReady X and working as a Support Worker at Right at Home.
4+ /
years of experience
>95% /
client retention rate
7 /
satisfied clients
11 /
projects finished
4+ /
years of experience
>95% /
client retention rate
7 /
satisfied clients
11 /
projects finished
{01} — Featured projects
Over 10+ clients got their
web, mobile apps and marketing reimagined
Over 10+ clients got their
web, mobile apps and marketing reimagined
Over 10+ clients got their
web, mobile apps and marketing reimagined
{
Digital Agency
}
1/20/25
Designing scalable solutions for FutureReady X's B2B clients 🔒
UX/UI Design
{
Banking, Academic work
}
6/10/24
Delivering customer-centred banking experiences for People First Bank’s merger launch
Web design & Usability Testing
I've also worked with
I've also worked with
{02} — Tools & Skills
My creative toolbox
{02} — Tools & Skills
My creative toolbox
{02} — Tools & Skills
My creative toolbox
Figma
90
%
Figma
90
%
Figma
90
%
Wix
80
%
Wix
80
%
Wix
80
%
Framer
70
%
Framer
70
%
Framer
70
%
Adobe Photoshop
60
%
Adobe Photoshop
60
%
Adobe Photoshop
60
%
Front end coding (HTML, CSS, Java)
60
%
Front end coding (HTML, CSS, Java)
60
%
Front end coding (HTML, CSS, Java)
60
%
Software/App Design
Corporate Website
Landing Pages
Blog
Digital and Social Media Marketing
Software/App Design
Corporate Website
Landing Pages
Blog
Digital and Social Media Marketing
{03} — Process
How it works
Discovery
/
01
I’ll dive deep into your personal goals and long-term vision
Initial Consultation:
Understand the client’s vision, goals, and target audience.
Research:
Analyze competitors and industry trends to gather insights.
Define Scope:
Set the project’s objectives, deliverables, and timelines.
/3-5 days/
Discovery
/
01
I’ll dive deep into your personal goals and long-term vision
Initial Consultation:
Understand the client’s vision, goals, and target audience.
Research:
Analyze competitors and industry trends to gather insights.
Define Scope:
Set the project’s objectives, deliverables, and timelines.
/3-5 weeks/
Discovery
/
01
I’ll dive deep into your personal goals and long-term vision
Initial Consultation:
Understand the client’s vision, goals, and target audience.
Research:
Analyze competitors and industry trends to gather insights.
Define Scope:
Set the project’s objectives, deliverables, and timelines.
/3-5 days/
Design
/
02
I'll create mockups that bring your brand to life
Wireframing:
Create low-fidelity wireframes to map out the site’s structure.
Style Guide:
Develop a design language including colours, fonts, and UI elements.
Prototype Development:
Build clickable prototypes for client feedback.
Finalize Design:
Approve the final design with detailed mockups for all pages.
/1-2 weeks/
Design
/
02
I'll create mockups that bring your brand to life
Wireframing:
Create low-fidelity wireframes to map out the site’s structure.
Style Guide:
Develop a design language including colours, fonts, and UI elements.
Prototype Development:
Build clickable prototypes for client feedback.
Finalize Design:
Approve the final design with detailed mockups for all pages.
/3-5 weeks/
Design
/
02
I'll create mockups that bring your brand to life
Wireframing:
Create low-fidelity wireframes to map out the site’s structure.
Style Guide:
Develop a design language including colours, fonts, and UI elements.
Prototype Development:
Build clickable prototypes for client feedback.
Finalize Design:
Approve the final design with detailed mockups for all pages.
/1-2 weeks/
Test & Redesign
/
03
I'll validate designs to ensure it solves your users' problems
Usability Testing:
Book calls with participants to run prototype testing
A/B Testing:
Create designs that converts users into customers
Refine designs
Enhance designs based on users' and analytics data
Finalise Design:
Approve the final design with detailed mockups for all pages.
/1-2 weeks/
Test & Redesign
/
03
I'll validate designs to ensure it solves your users' problems
Usability Testing:
Book calls with participants to run prototype testing
A/B Testing:
Create designs that converts users into customers
Refine designs
Enhance designs based on users' and analytics data
Finalise Design:
Approve the final design with detailed mockups for all pages.
/3-5 weeks/
Test & Redesign
/
03
I'll validate designs to ensure it solves your users' problems
Usability Testing:
Book calls with participants to run prototype testing
A/B Testing:
Create designs that converts users into customers
Refine designs
Enhance designs based on users' and analytics data
Finalise Design:
Approve the final design with detailed mockups for all pages.
/1-2 weeks/
Build
/
04
Using no-code tools, I'll construct your site
Website set-up:
Find a website hosting platform (Wix, Framer, Webflow, etc)
Page Construction:
Build out the website structure using selected tools.
Content Integration:
Import and format content (text, images, videos).
Basic SEO Setup:
Optimize on-page elements for search engines.
/1 week/
Build
/
04
Using no-code tools, I'll construct your site
Website set-up:
Find a website hosting platform (Wix, Framer, Webflow, etc)
Page Construction:
Build out the website structure using selected tools.
Content Integration:
Import and format content (text, images, videos).
Basic SEO Setup:
Optimize on-page elements for search engines.
/3-5 weeks/
Build
/
04
Using no-code tools, I'll construct your site
Website set-up:
Find a website hosting platform (Wix, Framer, Webflow, etc)
Page Construction:
Build out the website structure using selected tools.
Content Integration:
Import and format content (text, images, videos).
Basic SEO Setup:
Optimize on-page elements for search engines.
/1 week/
Launch
/
05
Your site goes live, ready to make an impact
Client Review:
Present the site to the client for feedback.
Revisions:
Make necessary changes based on client feedback.
/2-3 days/
Launch
/
05
Your site goes live, ready to make an impact
Client Review:
Present the site to the client for feedback.
Revisions:
Make necessary changes based on client feedback.
/3-5 weeks/
Launch
/
05
Your site goes live, ready to make an impact
Client Review:
Present the site to the client for feedback.
Revisions:
Make necessary changes based on client feedback.
/2-3 days/
95+
Percent
customer satisfaction
95+
Percent
customer satisfaction
95+
Percent
customer satisfaction
7+
Years
of combined experience
7+
Years
of combined experience
7+
Years
of combined experience
24+
Projects
completed (UXUI, digital marketing)
24+
Projects
completed (UXUI, digital marketing)
24+
Projects
completed (UXUI, digital marketing)
{04} — Testimonials
Don’t take my
word for it
* Take theirs
5.0
/ 5
Your ability to synthesise and communicate complex information so effectively highlights your strong communication skills…your keen eye for detail shines through in your clean, cohesive design patterns.
Sam Hancock
5.0
/ 5
Cindy’s dedication towards work is unmatched. The leadership skills that she presented during difficult situations is commendable. Having her on the team makes a huge difference.
Callum Bir
5.0
/ 5
Your ability to synthesise and communicate complex information so effectively highlights your strong communication skills…your keen eye for detail shines through in your clean, cohesive design patterns.
Sam Hancock
5.0
/ 5
Cindy’s dedication towards work is unmatched. The leadership skills that she presented during difficult situations is commendable. Having her on the team makes a huge difference.
Callum Bir
5.0
/ 5
Your ability to synthesise and communicate complex information so effectively highlights your strong communication skills…your keen eye for detail shines through in your clean, cohesive design patterns.
Sam Hancock
5.0
/ 5
Cindy’s dedication towards work is unmatched. The leadership skills that she presented during difficult situations is commendable. Having her on the team makes a huge difference.
Callum Bir
{05} — FAQ
Got Questions?
Got Questions?
01/
What is your typical project timeline?
The timeline for a project typically ranges from 4 to 8 weeks, depending on the scope and complexity. After an initial consultation, I’ll provide a detailed timeline with key milestones so you know what to expect at each stage.
02/
Do you offer ongoing maintenance and support?
Yes, I offer ongoing maintenance and support packages to ensure your website stays updated and runs smoothly. This includes updates, bug fixes, and any necessary changes as your business grows.
03/
Can you work with existing brand guidelines?
Absolutely! I’m experienced in working with existing brand guidelines to ensure your website aligns with your established identity. I can seamlessly incorporate your branding while enhancing your digital presence.
04/
How do you handle revisions and feedback?
Revisions and feedback are a crucial part of the process. I typically offer a set number of revision rounds to refine the design based on your input. I ensure clear communication throughout, so your vision is brought to life effectively.
01/
What is your typical project timeline?
The timeline for a project typically ranges from 4 to 8 weeks, depending on the scope and complexity. After an initial consultation, I’ll provide a detailed timeline with key milestones so you know what to expect at each stage.
02/
Do you offer ongoing maintenance and support?
Yes, I offer ongoing maintenance and support packages to ensure your website stays updated and runs smoothly. This includes updates, bug fixes, and any necessary changes as your business grows.
03/
Can you work with existing brand guidelines?
Absolutely! I’m experienced in working with existing brand guidelines to ensure your website aligns with your established identity. I can seamlessly incorporate your branding while enhancing your digital presence.
04/
How do you handle revisions and feedback?
Revisions and feedback are a crucial part of the process. I typically offer a set number of revision rounds to refine the design based on your input. I ensure clear communication throughout, so your vision is brought to life effectively.
01/
What is your typical project timeline?
The timeline for a project typically ranges from 4 to 8 weeks, depending on the scope and complexity. After an initial consultation, I’ll provide a detailed timeline with key milestones so you know what to expect at each stage.
02/
Do you offer ongoing maintenance and support?
Yes, I offer ongoing maintenance and support packages to ensure your website stays updated and runs smoothly. This includes updates, bug fixes, and any necessary changes as your business grows.
03/
Can you work with existing brand guidelines?
Absolutely! I’m experienced in working with existing brand guidelines to ensure your website aligns with your established identity. I can seamlessly incorporate your branding while enhancing your digital presence.
04/
How do you handle revisions and feedback?
Revisions and feedback are a crucial part of the process. I typically offer a set number of revision rounds to refine the design based on your input. I ensure clear communication throughout, so your vision is brought to life effectively.